Sunday, May 16, 2010

What a comeback...

Us Sri Lankans love to hate Aussie sports teams, especially when it comes to cricket. Often cricketers like Warne and Ponting have got under our skin.

So it is no surprise that I was rooting for the Pakistani team as I was watching the Australia vs. Pakistan T20 world cup semi-final last Friday. With just two overs to go, Aussies looked down and out. But what a comeback it was eventually. You cannot help but admire their self belief and the determination in pulling it off. I wish the Sri Lankan team can take a page out of that.

Hats off to the Aussies.

Thursday, May 13, 2010

Cable Business

I've been with the same cable-TV provider for several years now. Despite others coming up (and also dying off) like mushrooms, I decided to stick with my provider through thick and thin. The reason being their superior customer support - in other words, they attended to any phone call within a couple of hours.

Unfortunately, during the last year, this has deteriorated like a new layer of asphalt on Galle Road. Now it takes a good 5 attempts to get through to their "hotline". And when you eventually do, you can guarantee that the first complaint never even get's through to their "technical staff". Infact, this is exactly what happened last week. When I didn't hear back from them 2 days into the complaint, I called back to remind them. Guess what, they could not even locate my previous complaint in their "system".

There is one silver lining though. Due to not having TV facilities, I missed out on the SL-AUS T20 on Friday. Biss!