Tuesday, March 20, 2012

Eating out : Good service is as important as good food

I was battling through mentally and physically draining peak time traffic in Colombo trying to reach home after an equally grueling day at work. As I was passing one of our favorite take away joints, it just dawned on me that I was supposed to bring home dinner tonight. I had passed the turnoff and I was in no mood to make a U turn in this heavy traffic. Briefly thought about calling for a pizza but quickly dismissed the idea after remembering that I was supposed keep fast food away from the kids as much as possible.

That meant only one thing, eating out. After a quick call to one of my good buddies in the restaurant business, I decided to take the family to Bayleaf.

We reached Gregory’s road around 8pm. There was an unusually cool breeze and a slight threat of rain. We chose the verandah to enjoy the breeze. Mercifully the place was sparsely occupied. And the diners were well behaved and didn’t talk loudly.

The kids chose pizza after all – well, at least it was gourmet. I chose the seafood ravioli and my wife, bacon spinach fettuccini. Kids finished their meals without us having to make a fuss – the pizza must have been pretty good. I haven’t had ravioli in years and quite enjoyed it. My wife loved her fresh fettuccini too. All in all, the food was good.

What really made an impression on us was the service. We ordered a few drinks. The strawberry margarita was garnished with a large fresh strawberry. Both my kids love strawberries and had to grudging share it.

Few minutes later, to our pleasant surprise, the waiter brought a couple of large strawberries for the two kids – on the house. That thoughtful gesture made our evening and will be remembered I’m sure.

We left Bayleaf quite satisfied and wanting to come back just as a light drizzle started to come down.

5 comments:

Anonymous said...

Personalised Service is ALWAYS Great and the way to go forward. TG

DeeJay said...

Wow! How awesome! I came here thru the comment you made @ HeyDude.
You never get a second chance to make the first impression. And that restauranteur knew that.
Nice blogging.

Dude said...

I came here your comment at HeyDude. I'm glad you made it, otherwise I'd never know this nice blog site existed.

Absolutely, a little kindness, a little concern goes a long way. And the other way around,too.

henryblogwalker (මට හිතෙන හැටි) the Dude (HeyDude) and මගේ ඩෙනිම My Blue Jeans

Dude said...

Bimal, could you please remove this word verification? It is a real downer.
henryblogwalker (මට හිතෙන හැටි) the Dude (HeyDude) and මගේ ඩෙනිම My Blue Jeans

Bimal said...

I would have done that if it weren't for the amount of spam comments I used to get. Sorry about that Dude.